Your privacy is our priority. Find out exactly how coin88 collects, stores, and protects your personal information at all times.
All data transmitted between your device and coin88's servers is protected with industry-standard 256-bit SSL encryption. Your information cannot be intercepted or read by any third party during transmission.
Coin88 does not sell, transfer or disclose your personal information to any third party for marketing purposes without your consent. Your data remains yours.
You may request access, correction or deletion of your personal data at any time. coin88 fully respects your right to control your own personal information.
Your data is stored on servers protected by multi-layered firewalls, strict access controls and round-the-clock security monitoring. Internal access is also restricted to authorised personnel only.
The KYC documents you submit are used solely for identity verification and legal compliance purposes. They are stored securely and are not used for any other purpose.
Don't want to receive marketing communications? You can unsubscribe at any time through your account settings or by contacting the coin88 support team directly.
When you use the coin88 platform, we collect various types of information to ensure our services are secure, fair and tailored to your needs. Generally, the information we collect falls into two main categories: information you provide directly and information collected automatically while you use the platform.
| Data Type | Source | Primary Purpose |
|---|---|---|
| Registration Information | Users (Direct) | Identity verification, account management |
| KYC Documents | Users (Direct) | Legal compliance, fraud prevention |
| Financial Information | Users (Direct) | Deposit and withdrawal processing |
| Technical Data | Automatic | Security, fraud detection |
| Game History | Automatic | Game integrity, customer support |
| Cookie Data | Automatic | User experience, platform analytics |
Coin88 uses collected information solely for legitimate purposes related to delivering platform services. We will not use your data for any purpose not stated in this privacy policy without obtaining your consent first.
The following are the primary purposes for which your data is used on the coin88 platform:
Coin88 does not sell, rent or disclose your personal data to third parties for commercial purposes without your consent. However, there are limited situations where we need to share certain information with the following parties to ensure the platform operates smoothly and complies with applicable laws:
We share necessary data with third-party service providers acting solely on coin88's instructions, including payment processing providers, licensed gaming platforms, KYC verification service providers, and technology infrastructure providers. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
Coin88 may be required to disclose user information when mandated by law or a valid court order, including requests from law enforcement authorities in verified investigations involving financial crime, money laundering or fraud.
In cases where there is a serious threat to the safety of other users or the integrity of the platform, coin88 reserves the right to share necessary information with the relevant authorities for protection and prevention purposes.
Coin88 continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. The following security layers are applied across the platform:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role by ensuring your account password is strong, unique, and not shared with anyone.
Coin88 uses cookies and similar tracking technologies to enhance the user experience, understand how the platform is used and detect any suspicious activity. Cookies are small text files stored on your device when you visit our platform.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of certain parts of the coin88 platform.
Coin88 retains your personal data for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable law. In general, our data retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | For the duration of the active account | Continuous service operations |
| Financial Transaction Records | 7 years after transaction | Financial regulatory compliance |
| KYC Documents | 5 years after account closure | AML and legal requirements |
| Platform Activity Logs | 2 years | Security and dispute resolution |
| Support Communications | 3 years | Support and dispute references |
| Marketing Data | Until opt-out or 2 years | Promotional communications with consent |
Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to you. Anonymised data may be retained for aggregated analytics purposes.
Coin88 fully respects your rights over your personal data. As a user of our platform, you have the following rights, which you may exercise at any time:
To exercise any of the above rights, please contact the coin88 support team via email or live chat. We will verify your identity before processing any request related to your personal data for security purposes.
The coin88 platform is strictly for users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should we discover that a minor's personal data has been collected without proper age verification — whether due to false information provided or a system failure — we will take immediate steps to delete that data and close the account in question.
If you believe a minor has registered on the coin88 platform, please contact us immediately so we can take appropriate action without delay.
Coin88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or platform improvements. The "Updated" date at the top of this page will indicate when the policy was last modified.
For any material and significant amendments — particularly those affecting your rights or how your data is used — coin88 will send a notification to your registered email or via an in-platform message at least 14 days before the amendment takes effect.
Your continued use of the coin88 platform after notification of any amendments constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and withdraw any eligible balance before the amendments take effect.
We recommend reviewing this Privacy Policy page periodically so you are always informed of how we protect and use your data. All previous versions of our privacy policy are available upon request through the support team.
If you have any questions, concerns, or complaints regarding coin88's Privacy Policy or how we handle your personal data, our Data Protection Officer team is ready to assist you.
For official requests relating to data access, correction, or deletion, please clearly state the type of request along with your account number (if applicable) so our team can process your request more quickly and accurately.
Coin88 is committed to addressing every privacy concern seriously and responding with transparency and clarity. Your trust is our most valuable asset, and we will never take lightly our responsibility to protect the personal data of every platform user.
Frequently asked questions from coin88 users about their privacy and personal data protection.
Your privacy is protected with the highest standard of encryption. Register today and enjoy a safe, fair, and responsible gaming experience alongside the many Malaysian users who trust coin88.